Technology Support Page
Hello Families!
We are here to support issues you may have with student iPads.
Before reaching us for tech support please make sure you follow these steps first.
1. If Apps are Greyed Out or are not working we recommend deleting the App.
The App will re-download in about 30 mins. App has not returned within 30 minutes please use "Self Service" App to re-download the app manually.
Please see video on how to Delete and Download apps using Self Service
Video on deleting an app https://tinyurl.com/wcsd-delete
Adding an app using Self Service https://tinyurl.com/wcsd-app
BEFORE CONTACTING US PLEASE FOLLOW THE STEPS INDICATED ABOVE.
THIS WILL RESOLVE MOST OF YOUR ISSUES
If this does not resolve your iPad issue please send us an email here
Email us at parenthelp@whittiercity.net
( Las líneas no estarán abiertas hasta el jueves 13 de agosto de 2020)
( Lines Are not Open until Thursday Aug 13th 2020)
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Support is available to all Staff, Students and families needing technology support.
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Ayuda technical disponible para todas familias.
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Support is available
Monday - Thursday 8:30am - 12:00pm
Technology is ready to support families at home in the following areas.
Reach our technology team in the following ways.
 We want to thank our partner LiveChat, who is helping us support our families.
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Ayuda disponible
Lunes - Jueves
8:30am - 12:00pm
El departamento de tecnología ayudará a familias en las siguientes áreas:
Puede contactar el equipo de tecnología de las siguientes maneras:
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